FAQS
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What is your return policy?
We happily accept returns of unworn, unwashed, and undamaged merchandise within 14 days of delivery. Please note that items marked as FINAL SALE are non-returnable.
For customers in Europe, the UK, the USA, and Canada, please use our return portal to begin your return: https://returns.bleckmann.com/consumer/AMERL
For Australian returns, please email chloe@amerlskiwear.com to start the process.
Out of Stock Items
If a style, size, or colourway is currently unavailable on our site, please reach out to us with the name, size, and colour of the item you're looking for. Our customer service team will check the possibility of a preorder or inform you of the estimated wait time.
Do you ship internationally?
Yes, AMERL now ships to Europe, the UK, the USA, and Canada, as well as within Australia.
International orders are processed through our European warehouse for faster delivery and lower shipping costs.
For any specific questions, please contact chloe@amerlskiwear.com.
Where are you located?
AMERL is based in Sydney, Australia.
How do I know if something will fit?
Each style on our website includes its own measurements to help you find the perfect fit. We recommend checking the size chart and comparing the measurements with your own for the best fit.